Contact Us
📦 Real - Time Order Tracking
We understand the excitement of awaiting your order's arrival! To keep you in the know about every step of its journey, we've partnered with 17TRACK, a trusted and comprehensive global tracking platform. With 17TRACK, you can effortlessly monitor your package in real - time. Whether it's just left our warehouse, is in transit across the country, or is out for final delivery, you'll have access to the most up - to - date information. Simply enter your tracking number on the 17TRACK website or app, and you'll be able to see exactly where your order is at any given moment.
❓ Need Immediate Assistance? Here's What to Do
Before reaching out to our support team, we highly recommend taking a quick look at our Help Center. It's a one - stop resource that's packed with valuable information on a wide range of topics. You'll find detailed explanations about our shipping policies, including estimated delivery times, shipping methods, and any potential delays. Our return section provides clear instructions on how to initiate a return, what items are eligible, and the refund process. Additionally, the Help Center covers frequently asked questions, which might already have the answer you're looking for, saving you time and effort.
If, after exploring the Help Center, you still need further assistance, don't hesitate to get in touch with us. The easiest way to do this is by using the contact form on our website. Fill in your name, email address, and a detailed description of your query or issue. Our dedicated support team will receive your message promptly and start working on providing you with a solution.
🕒 Support Hours & Response Time
Our customer support team is available to assist you from Monday to Friday, between 9 AM and 5 PM EST. During these business hours, we're committed to responding to your inquiries as quickly as possible. Our goal is to get back to you within one business day, ensuring that you don't have to wait long for a resolution to your problem.
However, we know that sometimes emails can get misdirected. If you don't see our reply in your inbox within the expected timeframe, please don't worry. Check your spam or promotions folder, as our email might have accidentally ended up there. We're constantly working to improve our email deliverability, but it's always a good idea to double - check these folders just in case.
📧 Efficient Communication Tips
To ensure that we can serve all our customers in a timely and efficient manner, we kindly ask that you submit your inquiry only once. Sending multiple messages about the same issue can overwhelm our support system and potentially slow down our response time. We understand that you're eager to get a resolution, but submitting your inquiry once allows us to prioritize and address all messages effectively, ensuring that you receive the help you need as soon as possible.
📧 Email & 📞 Phone Contact Details
- Email: For any questions, concerns, or feedback, you can reach out to us via email at support@fightingnv.com. Our customer support team is always ready to assist you and provide the information you need. Whether you have a question about your order status, need help with a return, or want to learn more about our products or services, we're here to listen and help.
- Phone: If you prefer a more direct approach, give us a call at +1 (510) 751 - 0182 during our support hours. Our friendly and knowledgeable staff will be more than happy to answer your calls and help you resolve any issues you may have. Whether you need immediate assistance or just want to talk to a real person, our phone support is here to provide you with a personalized and efficient service.
We're dedicated to providing you with excellent customer service and ensuring that your experience with us is a positive one. We look forward to hearing from you and helping you with whatever you need!